FAQS


What is the process of application?

It’s simple! Just go to the slider on the home page and select how much you require, fill in your info, and submit. You will be done in three minutes!

This is a paperless procedure where you sign digitally, and on approval of your application you receive payment in your bank account.

Is it safe to apply for loan online?

All your sensitive information which are personal, financial or related to employment are encrypted through the Secure Socket Layer (SSL) protocol which leading institutions the world over use. Your information is kept absolutely secure

Who are eligible to apply?
  • • An Indian citizen
  • • Above 18 years of age
  • • Employed, self-employed or businessman
  • • Ability to repay loan amount
What is required along with my application?
  • • Details of your bank account where we will deposit the loan
  • • A mobile phone number
  • • Proof of personal identity – PAN card
  • • Address proof – Voter id card or driver’s license or passport
  • • Employment proof
Will I get an immediate feedback from you?

Normally we take minutes to approve your application. Sometimes, if you have not provided sufficient information it may take some time as we have to call you for further details. Sometimes we may have to call you for confirmation of the details you provided.

Will you be contacting my employers?

We will not contact your employers regarding the loan, nor will we mention anything about it. We may have to contact the accounts department of your employers to carry out a few simple checks.

You ask for internet banking details. How safe is it?

Internet banking is the easiest and fastest way of processing your application for loan. We cannot access details of your account as we only have snapshot details of your account.

Your bank details are encrypted and stored securely. No one can access your internet banking password or has the ability to change your banking details.

How much loan can I get?

We take into account several factors before deciding how much to lend you. These include your credit rating, your income and household expenses. We always try to lend the amount that we feel sure you can pay back.

Can I take further loans above my existing one?

Presently Rupee Lend does not offer top-up loans. Once you repay your existing loan then you become eligible to apply for a fresh loan. It will be less burdensome for you too to clear one loan before going in for another.

How soon after my last loan can I get another?

Immediately, provided you have repaid your earlier one on time.

Will I get quick loan even if I apply on a holiday or beyond banking hours?

Because of our smart and easy digital application you can apply for loan at any time and on any day. However, in this case money will be credited to your bank account 60 minutes after start of the next working day.

Are there any charges for early repayment?

We do not charge for early payment but also reduce your interest amount to the exact number of days that you had kept the loan.

If you want to make early payment just send an email to support@rupeelend.com.

How do I know if my application is approved?

Once your application is approved you will receive an email and a notification on your mobile phone. You may also receive a notification if we require any further details to approve your application. If you do not receive any notification from us it means that your application is being processed.

How long does it take to get the loan?

We normally process the applications in 30 minutes. After that it depends on how long bank transfers take. It normally takes 24 hours for your money to reach your bank

What do I do if I want to extend my loan?

If you want to extend your loan please send us an email at support@rupeelend.com. On receiving your message we will extend your loan period till your next payday.

It may not be a good idea to extend your loan. It is better that you pay it back on your due date as otherwise the interest burden may become too heavy at some point of time. After paying back you may again apply for a fresh loan. This way things will be within your control.

Will early repayment increase my credit score?

It will not increase more than if you repay on time.

What security measures do you employ?

We give great value to your privacy and security and follow the same standards as banks and other online payment companies to ensure that you are safe and secure.

Check our Security Policy

How much can I borrow from Rupee Lend?

At present you can borrow Rs 1,00,000 /- . It may be increased in future depending on your repayment history and credit score.

What are the costs involved?

You can be assured that there are no hidden costs. For a typical 30 day loan we charge 30 percent interest. There is no transaction fee. If you miss your repayment deadline we will charge you Rs xx per day.

What is the reason for declining my application?

If we are not able to lend you this time it is because we feel it is in your best interest not to borrow money now. This is in keeping with our responsible lending practice.